Data Protection b2w99

This Privacy Policy is issued by b2w99 ("we", "platform") to explain our practices in collecting, using, disclosing and protecting the personal information of users who access and use the b2w99.onl website and the services provided on it.

By registering an account or using any service on our platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision in this policy, please stop using our platform.

b2w99 collects various categories of personal information based on platform operational requirements and compliance with regulatory obligations. The information collected includes but is not limited to:

Account Registration Information:

• Full name as shown on your identity card or MyKad
• Active mobile number registered in Malaysia
• Valid email address
• Username and password (stored in encrypted form)
• Date of birth for age verification purposes

Identity Verification Information:

• Identity card number (MyKad) or passport number
• Copy of uploaded identity document
• Additional information for the Know Your Customer (KYC) process when required

Financial and Transaction Information:

• Deposit and withdrawal records through Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay or cryptocurrency
• E-wallet or bank account number registered for transactions
• Financial transaction history on the platform

Platform Activity Information:

• Game and betting records
• Login history and usage time
• Your account preferences and settings

Technical Information:

• IP address of the device used
• Web browser type and operating system
• Session cookie and preference cookie data
• Mobile device information where applicable

Personal information collected by b2w99 is used for the following purposes:

• Processing new account registrations and user identity verification
• Processing deposit and withdrawal transactions securely
• Providing 24/7 customer service via live chat and email
• Detecting and preventing fraud, money laundering and activities that violate the law
• Complying with international licensing requirements and applicable legal obligations
• Sending important notifications regarding accounts, promotions and policy updates
• Improving platform quality and the overall user experience
• Conducting internal analysis for service improvement purposes

b2w99 does not sell, rent or trade your personal information to any third party for commercial purposes. However, there are certain situations where your personal information may be shared, namely:

• With registered payment service providers such as e-wallet and digital banking gateways, solely to process your financial transactions
• With licensed game providers that supply gaming platforms on b2w99, based on operational technical requirements
• With government authorities or law enforcement agencies when required by a court order or valid legal provision
• With auditors or professional advisers who are subject to strict confidentiality obligations

Every third party that receives personal information from us is required to comply with data security and confidentiality standards that are equivalent to or higher than those we practice ourselves.

b2w99 uses cookies and similar tracking technologies for the following purposes:

• Maintaining your login session while using the platform
• Saving your language preferences and display settings
• Ensuring session security and protecting your account from unauthorised access
• Collecting non-personally identifiable usage statistics for platform improvement purposes

You can control or block the use of cookies through your web browser settings. Please note that blocking certain cookies may affect the functionality of the b2w99 platform.

b2w99 implements multiple layers of technical and operational protection to keep your personal information secure:

• 256-bit SSL encryption for all communication between your browser and our servers
• Account passwords are stored in a hashed form that cannot be decrypted
• Continuous monitoring for suspicious access attempts
• Two-factor authentication available for additional account security
• Server infrastructure protected by multi-layered firewalls and intrusion detection systems
• System security updates carried out on a regular basis

As a b2w99 user, you have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal data in certain situations
• The right to withdraw consent for data processing that relies on consent
• The right to object to the processing of your data for direct marketing purposes
• The right to obtain a copy of your personal data in a portable format

To exercise any of the above rights, please contact the b2w99 customer service team via live chat or email at [email protected]. We will process your request within a reasonable period in accordance with legal requirements.

b2w99 retains your personal information for as long as your account is active or as long as necessary for the purposes described in this policy. For terminated or inactive accounts, we will retain the required records in accordance with applicable legal obligations and regulatory requirements.

Financial and transaction records will be retained for the minimum period stipulated by applicable licensing requirements and anti-money laundering laws.

b2w99 reserves the right to modify or update this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon being published on this website. The date of the most recent update will be displayed at the top of this policy.

We encourage you to review this Privacy Policy from time to time to ensure you are always aware of how we handle your personal information. Continued use of the b2w99 platform after any changes are published will be considered acceptance of those changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact the b2w99 customer service team through the following channels:

• Live chat: Available 24/7 directly on the b2w99 platform in Malay and English
• Email: [email protected]

We aim to respond to every privacy-related inquiry within a reasonable time and to provide clear and satisfactory explanations.